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The Ferryhill & Chilton Medical Practice

Why are we engaging?

Covid-19 also known as coronavirus, has meant that NHS healthcare staff have needed to use different ways of providing a clinical consultation to ensure that patients still get the healthcare they need. As well as the traditional methods such as face-to-face appointments, GPs, nurses and hospital staff have been using other, safer ways to consult such as telephone, online or video consultations.

The NHS in County Durham, South Tyneside, and Sunderland are working together to understand your thoughts of the different ways people can consult with a healthcare professional at their GP practice. This survey is open to anyone over the age of 16 to complete. 

The feedback from this survey will be added to the insight being gathered through other involvement work being carried out with NHS staff. The report will be used to help us to understand how we can continue to make improvements to services and encourage more people to use digital clinical consultations with their health professional in the future.

All feedback will be treated in strictest confidence and we do not require any personal information that will identify you. This survey is available to complete until 3 July 2020 and should take no longer than 10 minutes to complete.

If you have any other questions or concerns regarding this survey, please email  Tina.balbach@nhs.net. Thank you for your time.

 

To complete the surgery (From 03rd July 2020) please click here or copy the following link https://involvement.sunderlandccg.nhs.uk/surveys/1

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