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The Ferryhill & Chilton Medical Practice

The Surgery - Ferryhill
Tel: 01740 651238
Fax: 01740 656291
Chilton Health Centre
Tel: 01388 720208

Booking an Appointment









(You can also book online)




Patients should telephone for an appointment to be seen at the surgery during normal opening hours. You may be seen without an appointment if it is essential. If you request an emergency appointment, you may be passed to the Duty Doctor or Duty Nurse Practitioner who will assess your request and be able to arrange appropriate treatment. If you live within the Chilton area you may be offered an appointment at Ferryhill as an alternative to Chilton as there are more GPs and Nurses available there.


Here at Ferryhill & Chilton Medical Practice we have 4 Nurse Practitioners who can help you with a range of ailments. Nurse practitioners may often be your first contact with a health professional if you ring for an on the day appointment as they can triage the call and direct you to the best professional for your needs. They can help you with many things such as minor illness and family planning. Appointments are available across both surgeries and are available for telephone triage for those on the day problems.



We operate a system whereby you can book appointments in advance (usually two or three weeks' time) If you wish to see a specific doctor you may have to wait longer to see that particular GP or Nurse Practitioner. We do encourage patients to see the same GP Nurse Practitioner at the practice as this helps continuity of care. We always have the Duty Doctor or Duty Nurse Practitioner available to see patients on the day for more urgent problems which are usually triaged by telephone first.





If you would like to speak to your Doctor, but do not feel an appointment is necessary, leave a message with a receptionist who will arrange for the Doctor to phone you back.






For continuity of care please see the same doctor.






For URGENT appointments please contact the surgery for an appointment. If the same day appointments are full you will be offered a call back with the Duty Doctor or Duty Nurse Practitioner.






To book an appointment online please click on the text below. Please contact the surgery to register for an account if you do not have one. You will asked to complete a form and show photo ID or proof of residence. You can also nominate a proxy which can be done by filling in a form and the proxy showing photo ID or proof of residence to the practice.






For appointments with the nurse please contact the surgery



If you would like a chaperone present during your consultation please advise the receptionist when booking your appointment or when checking in.





Important: We have changed our clinical system. You will no longer login to Patient Access to book appointments and request repeats. You will now login to SystmOnline. If you had a Patient Access account please click here for information. If you know your SystmOnline login details please click on the buttons below to login.



You can also download the Systmonline app for free from the app store to arrange an appointment online.








Who Should I See?




It’s not always clear who the best person is to deal with your problem or requirement. This quick guide might help.




The Practice Nurses can also do the things that the Health Care Assistants do.



The Nurse Practitioner works more like the doctors but for minor illnesses and problems.



More complicated and ongoing problems should be dealt with by the Doctor.




If you need further advice or clarification, please just ask for help.




Health Care Assistant

  • Height, Weight and BMI Check
  • Ear Syringing
  • Blood Tests
  • Blood Pressure
  • ECGs (Heart tracings)
  • Breathing Test
  • Dressings/Sutures
  • Flu/Pneumonia/Shingles
  • NHS Health Check
  • B12

Practice Nurse


  • Disease Management:Asthma, COPD, Diabetes, Heart Disease
  • Vaccinations - Travel, Occupational, Flu/ Pneumonia, Childhood
  • Dressings Minor injuries, Leg ulcers, Suture & clip removal, bites
  • Cervical Smears
  • Contraception


Nurse Practitioner

  • Minor Illness Treatment, incl. Prescriptions eg:
  • Coughs/ Colds/ Sore Throats & Chest Infections.
  • Ear & Eye Infections
  • Water Infections/ Cystitis
  • Skin Problems & Rashes
  • Acute asthma/ COPD problems
  • Breast Lumps/ Problems
  • Minor Injuries eg Sprains, cuts, animal bites.
  • Cervical Smears
  • Sexual Health, incl. STI testing, Family Planning and contraception.

Doctor (You can see a male or a female GP)

  • Multiple / Complex & Ongoing Illness
  • Pregnancy - related Problems
  • Sick Notes & Medicals (for driving, insurance & work etc)
  • Minor surgery
  • Breast Lumps / Problems
  • Woman's health
  • Menopause
  • Cervical Smears (female Doctors only)
  • Family Planning
  • Contraception, incl. Coil and Implant Fittings.
  • Medication Reviews


For any minor eye conditions please see Minor Eye Problems on the menu at the left hand side of your screen.


Walk in blood test clinics are available at both sites on the following days and times.






Appointments are also available to book for a Tuesday afternoon at Ferryhill




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