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The Ferryhill & Chilton Medical Practice




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Please click here to watch a quick video explaining monthly Repeat Dispensing.


Changes are being made to the way you order your repeat prescription from September 2019.


What is changing?

Pharmacies will not be able to order medicines on your behalf. You will still receive the medicines you need.


You will need to order your repeat prescritpion directly from your GP practice. There are a number of ways that you can order your medication:

  • Online from your GP practice - if you are not already registered for patient online, speak to the practice. For further information, please visit: https://www.nhs.uk/using-the-nhs/nhs-services/gps/
  • Use the repat slit on the right hand side of your prescription to select which medicines you require.

This is the only change - once you have ordered your prescription from the practice it can still be sent to your usual pharmacy for dispensing. If you already order repeat prescriptions directly from the practice this change will not affect you.


What do you need to do next?


From September 2019 your GP practice will not accept repeat requests from pharmacies. You will need to order your repeat prescriptions from the practice when you have 7 of medication left. Only order the medicines you need.


Remember your GP Practice and community pharmacy need this time to prepare and dispense your prescriptions. Don't leave it until the last minute. If you still want your community pharmacy to collect and deliver your prescription, please ensure you inform your chosen pharmacy.


Why is this happening?


This is much safer as your GP can monitor and discuss with you what medicines you may need and no longer need. This change greatly improves your safety and gives you more control of your medicines.


Under the old system, some patients built up a stock of unused medicines. We can also save money by reducing medicine waste that can be used on healthcare for our population.


I'm worried about someone I know is not coping with this change


Please speak to your GP practice who will help and advise you.


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