The Ferryhill & Chilton Medical Practice

As you know over the last 2-3 years some long serving GPs have retired from the practice, this has coincided with a national shortage of GPs. The practice has developed the role of Nurse Practitioners who can see and treat minor illnesses and minor injuries. We were lucky to recruit two new female GPs in September 2018.

Our Clinical Commissioning Group - Durham, Dales, Easington and Sedgefield (DDES) have adopted 'Care navigation' across the whole of area, the practice clinicians have also developed a policy to help staff steer you to the most suitable clinician. The receptionists are NOT triaging you but may arrange an appointment for triage with a Nurse Practitioner or GP

When you contact the surgery, Please be aware that the receptionists are advised by the GPs to ask for a brief confidential description of your medical need to enable them to direct you to the most appropiate service, your help in assisting our receptionists is appreciated they are bound by very strict rules of confidentiality.

Thank you for helping the receptionist to help navigate you through the system.

Please click here to find out why the receptionist may ask you for a brief reason as to why you need to be seen

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