Ordering prescriptions

Posted by: stephenjackson4 - Posted on:

From the 1st November 2023, we will no longer accept prescription requests via email. This is to help us better manage prescription workflow.
Prescriptions requests will continue to be accepted in the following ways:

  • Online via:
    o SystmOnline
    o NHS App
  • Handing in repeat slips via post box in reception at Ferryhill or Chilton Surgery.

  • Please note patients who are housebound without internet access, who have been authorised to request prescriptions via telephone by a clinician, will continue to able to order medication in this way.
    If you normally order your medication via email, please ensure you arrange to order via the other means detailed above by the 1st November.
    If you require online access, please contact our reception staff for log in details. Please note if you are collecting details for online access in person, identification must be seen.